A Note of Gratitude and Responsibility from our CEO Dan Troup
I am honored to have been asked to serve on the board of directors for the Real Estate Standards Organization (RESO). Like many roles in our industry, this is a volunteer position, and I accept it with humility, appreciation, and a clear sense of responsibility.
RESO has long attracted some of the most thoughtful and committed leaders in real estate. I have deep respect for the professionals who serve on this board today and for those who have contributed before them. These are leaders who understand that data standards are not a technical side project. They are foundational infrastructure for our industry. The work they do often happens quietly, but its impact is felt everywhere.
I am grateful to be included among this group and look forward to learning from my fellow board members as much as contributing alongside them.
My career in real estate technology has given me a front-row seat to the importance of standards. At RE/MAX, my team was responsible for ingesting listing data from MLSs across the country. That experience was formative. When data was clean, consistent, and well-defined, innovation moved faster. Products scaled more easily. Agents and brokers benefited directly. When standards were missing or uneven, progress slowed and complexity multiplied.
Those experiences shaped how I think about technology and the role standards play in enabling growth. Data standards are not about control. They are about cooperation. They allow independent organizations to work together while maintaining their autonomy. They create leverage for everyone downstream, from MLSs and brokerages to agents, technology providers, and ultimately consumers.
Today, in my role at Broker Public Portal, I once again have the opportunity to work closely with MLSs nationwide. The progress the industry has made in adopting data standards over the past decade is remarkable. The level of alignment we see today would have been difficult to imagine earlier in my career.
RESO deserves enormous credit for that progress.
At the same time, I have learned that this work is never finished. Markets evolve. Technology changes. New use cases emerge, particularly as artificial intelligence and automation become more deeply embedded in our systems. Each advancement raises new questions about data structure, consistency, governance, and trust. Standards must continue to evolve alongside the industry they serve.
That is what RESO represents to me: a commitment to continuous improvement in service of the broader real estate ecosystem. It is a forum where competitors collaborate, where technical details are treated with strategic importance, and where long-term industry health is placed ahead of short-term advantage.
I am proud to support that mission and grateful for the opportunity to contribute. Thank you to the RESO leadership, the board, and the many volunteers who make this work possible. I look forward to serving alongside you and helping advance the next chapter of real estate data standards.
Sincerely,
Dan